FAQ
FREQUENTLY ASKED QUESTIONS
Cancellation & Refund Policy: Early customers will have the ability to cancel within the first 28 days after placing their order to accommodate any immediate changes in plans. Beyond that period, there will be an 8-month window where cancellations/refunds will not be permitted. This ensures a fair balance, enabling cancellations while also supporting our production planning, and ensuring a smooth delivery schedule for all of our customers.
When will my bike ship? - The first batch of bikes is estimated to ship at the end of this year, 2024 in Q4.
RANGE
45-80+ miles per charge*
*Range calculated by: 50-65 Wh per mile for a 175lb rider at 25-30 mph. Total range dependent on battery capacity selection.
POWER MODES
- Mode 1: 750W (Regulated Top Speed: 10mph)
- Mode 2: 1-3KW (Regulated Top Speed: 20mph)
- Mode 3: 12KW (Unregulated Top Speed: 55+mph)*
Please note, it's important to adhere to local laws and regulations regarding electric bikes or vehicles to ensure safe and lawful operation.
*NOTE: Speed is regulated to 20mph as a class 2 electric bike in the USA. Speed limitations may be removed for use on private land or off-road.
BATTERY
Removable 72V, 28ah (2016 Wh) or Removable 72v, 50ah (3600 Wh)
CONTROLLER
72V, 350 amp Sine Wave controller
DISPLAY
LCD display
CHARGER
72V, 5 amp or 10 amp fast charger
FRAME
6061 Aluminum
PAINT
Powdercoat
BRAKES
Hydraulic 4-Piston
DRIVETRAIN
Hub Motor
3000w BLDC (Brushless DC) In-wheel direct drive, gearless hub motor. Peak torque = 196Nm
Waterproof Grade: IP65
Mid-Drive Motor
5000w PMSM (Permanent Magnet Synchronous Motor). Rated torque = 47.5Nm, Peak wheel torque = 360.1Nm
Waterproof Grade: IP67
420 motorcycle chain and 54 tooth rear sprocket (Mid-Drive)
SUSPENSION
Front Suspension: FastAce Front Forks
- Inverted fork design for stiff and precise handling
- 200mm Travel
- 37mm Lower inner Stanchion Tubes
- Strong tapered upper outer tubes
- Compression Adjuster
- Rebound Adjuster
- Coil Spring
- Internals made from steel for strength and long life
- Open bath damper design (like a motorcycle fork)
- Valve stack design like a motorcycle with multiple strong shims for long life and fully tune-able
- Fender mounting points
FastAce hydraulic adjustable rear shock 85mm travel
Front Whel Dropout: 135mm hub spacing AXLE: 15mm threaded axle with nuts
HANDLEBAR:
Alloy handlebar, 3" Rise
TIRES
Front 19'' - 2.75''Shinko 241, Rear 19'' - 2.75''Shinko 241
RIMS
(Mid-Drive)Front 19” x 1.6” Rear 19" x 1.6"
(Hub-Drive)Front 19” x 1.6” Rear 19" x 1.6"
PEGS / PEDALS
During checkout, you can select between pegs or pedals. Please be aware that while the NX1 in the S configuration (hub drive) can be pedaled using human power, Nexx is in the process of developing the pedal drive function for the R configuration (mid-drive motor). As of now, the pedals will not be functional for the R configuration
Throttle
Full twist
TOTAL WEIGHT
125 lbs without battery (150-180 lbs with battery)
BATTERY WEIGHT
28ah - 35 lbs, 50ah - 55 lbs
MOTOR WEIGHT
Hub-Drive Motor - 29 lbs
Mid-Drive Motor - 19 lbs
RIDER FIT
Fits riders 5'5 - 6'6
STANCE
wheelbase 55'' (1397mm)
Overall Length 80" (2037mm)
GROUND CLEARANCE
10" (254mm)
SEAT HEIGHT
33" (847mm)
Absolutely! Once launched, we'll roll out a flexible payment plan, ensuring everyone can hop on board the NX1 without breaking the bank.
The NX1 weighs around 150-180 lbs depending on the configuration (motor and battery size). The lightweight 6061 aluminum frame helps maintain agility without compromising durability.
Range is 45-80+ miles per charge*
*Range calculated by: Range depends on battery size and is calculated based on 50-65 Wh per mile for a 175lb rider at 25-30 mph
Here's a sizing dimensional chart!

Currently, the NX1 doesn't have pedal assist but it's in the pipeline for future models. We're constantly innovating to bring the best riding experience, and pedal assist is part of our upcoming enhancements.
Our batteries adhere to the rigorous UN 38.3 testing and certification, meeting the industry's safety standards. You can learn more about these standards at https://www.lithium-batterie-service.de/en/un-38.3-test-series.
Charging times for our batteries vary: the 28Ah battery requires 1.5 hours with a 10-amp charger or 3 hours with a 5-amp charger, while the 50Ah battery takes 3 hours with a 10-amp charger or 6 hours with a 5-amp charger.
Our bikes reach impressive speeds, hitting 55+ mph in off-road mode (speed mode 3).*
*Mode 3 is only for off-road use or on private land.
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Light Electric Vehicles Reimagined
Nexx LEV is pioneering the next wave of high-performance electric vehicles, fusing cutting-edge technology, customizable design, and unmatched versatility.
Email: info@nexxlev.com
Tel: (650) 667-0793
SAN MATEO, CA 94401
